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Alai adds value both to managing all the client’s incoming telephone traffic and ensuring the operativeness of the service at all times regardless of any incident, so that the client can focus on what matters most – taking care of their business and making it grow
Alai Secure specialises in:
- traffic management in the Intelligent Network, ensuring a 100% level of security and availability at all times.
- the development and implementation of Value Added Services enhancing your clients’ business using 900, 901 and 902 numbers.
Alai Secure also has a very comprehensive portfolio of advanced Intelligent Network solutions: IVR Total, Routing Manager, Call Recording, Virtual ACD, Security Suite, Virtual PBX, RI International Traffic, etc. These solutions are tailored to suit all types of businesses, from small companies to large operators that only offer standard solutions, to large multinationals with critical needs for traffic management at a global level.
“We are committed to excellence in our service to clients. We are convinced that it a clear and direct commitment to the client is absolutely necessary, based on professionalism, on the quality of our services and on the flexibility required to be able to adapt to their needs in each case”